Published By: Skillsoft
Published Date: Oct 01, 2013
Learning is critical to enabling business strategy, from onboarding new hires to developing future leaders, to educating channel partners and customers. This study, based on responses collected from 185 organizations between July and September 2013, looks at how organizations connect learning to business priorities, create development programs that impact every stage of the employee lifecycle and utilize technology to support learning initiatives. It also examines the business impact of building learning capability and running effective learning programs. Research conducted by Aberdeen Group and brought to you thanks to Skillsoft.
Published By: Skillsoft
Published Date: Dec 20, 2013
Organizations that embrace and practice agility are proven to be more effective in dealing with change. Key to fostering agility is continuous learning and development. Learning is not an event-based occurrence where one-time training can satisfy skill gaps; learning opportunities need to be accessible, targeted, and continuous.
With a strong learning culture that aligns with business objectives, companies are better able to embrace an agile mindset, and with increased agility, performance will improve and the overall business impact will increase.
Every organization strives for a workforce that is engaged, inspired, and motivated to perform at its best day in and day out. But what is the reality?
According to Gallup, only 13 percent of all employees worldwide today are engaged in their jobs — an alarming statistic given the importance of the workforce in fueling growth and meeting other key enterprise goals. Employees are typically an organization’s most vital (and expensive) asset, and when they are disengaged and/or disenfranchised, the ripple effects across the business can impact your profitability and branding.
In fact, each employee generation — and each individual — has unique needs and expectations regarding work. So how do you engage and inspire them? It requires a creative and differentiated approach that accounts for the unique characteristics and requirements of each generation.
Fortunately, new human capital management (HCM) technologies are available today that can help you optimize employee engagement across a
Published By: Zenefits
Published Date: Jun 14, 2017
The ability for the workforce to connect, collaborate, and get work done from anywhere - and at anytime - has never been more important. Today, businesses are embracing mobile-empowered workforces because of their correlation to higher productivity, collaboration, and engagement. In this guide, we’ll cover:
• Mobile’s impact on culture
• Mobility and the blended workforce
• How business apps are redefining the way we work
• Mobile’s impact on business performance
• And more!
There are countless ways to measure workforce intelligence, but just tracking soft measurements such as "improvements" isn't enough. In order to get the attention of senior management while positively impacting business results, HR must challenge the way it uses workforce intelligence. To provide more meaningful analytics that help drive business success, HR should rely on metrics that focus on business goals, establish revenue impact, and anticipate future trends in the workforce.
This e-guide will allow you to explore some of the most valuable reports and tools that HR professionals can turn to when delivering data to executives. Additionally, uncover tips for more effectively utilizing your workforce data to make fact-based decisions about human capital investments as they relate to business and financial objectives.
Your employees are your secret weapon and your competitive advantage. Imagine how your business would thrive if you could multiply your workforce’s impact without adding to the payroll! Through 5 talent strategies, your organization can do just this by increasing the productivity of each employee.
In our new whitepaper, “Shifting the Employee Productivity Curve with Smart Talent Management Strategies,” you'll learn:
• What the employee productivity curve is and how shifting the curve impacts your organization's bottom line.
• 5 practical measures you can take to enhance employee productivity.
• Stories of organizations that have successfully shifted the curve.
Your organization has already seen how adopting talent management solutions can impact employee productivity. Download this paper to learn what else your organization can do to shift the curve even further.
This report, created in conjunction with partner Human Capital Institute (HCI), is based on an extensive survey of more than 600 global organizations. It examines the far-reaching economic impact of talent intelligence.
While compliance and reporting are absolutely necessary, they will not be sufficient to truly enable an organization's business strategy. Taking this opportunity to think through the ways in which workforce management strategy supports overall business objectives can position HR leads to have a huge impact on organizational performance, as well as costs. This Research Brief looks at how organizations respond to the ACA, as well as the underlying technology foundation that can enable both reporting and the execution of an overall workforce management strategy.
In 2017, business, societal and political events transpired at a pace that left many with a fractured view of the ethics & compliance industry and its expectations. Download the top 10 predictions that could influence your organization's ethics and compliance program in 2018, and our recommendations for what you can do right now.
What you'll learn:
The top trends and events that will impact your ethics and compliance program in 2018
How increased awareness and reporting of sexual harassment will affect your program
The evolving role of the ethics & compliance officer
How to create a culture of compliance
Published By: Silkroad
Published Date: Sep 22, 2016
Direct, frequent conversation is important for an organizational culture.1 Ed Batista, Instructor at the Stanford Graduate School of Business and executive coach tells us that “to become more effective and fulfilled at work, people need a keen understanding
of their impact on others and the extent to which they’re achieving their goals in their working relationships. Direct feedback is the most efficient way for them to gather this
information and learn from it.” 2
Published By: Cisco EMEA
Published Date: Mar 05, 2018
Advanced Technology is having a growing impact on our everyday lives. Adoption of advanced technologies and virtual assistants such as Amazon Echo and Google Home are becoming more mainstream in homes. Meanwhile organizations worldwide are increasingly looking at how to implement similar technologies to improve productivity, speed workflows, and increase collaboration among employees, business partners, and even customers.
To date, little is known about perceptions of technologies such as artificial intelligence (AI) and virtual assistants in the workplace and how they will impact how we work in the future.
To compete in today’s world, business
leaders are placing increased demands
on IT. Unfortunately, many IT
departments are not able to deliver
future innovation with their current
infrastructure, applications and
processes. To meet these demands, IT
must digitally transform the enterprise
through the adoption of cloud native
practices, allowing them to both
optimize and transform their existing
infrastructure and applications. Recent
Avanade research supports this
thinking, finding that 88% of senior IT
decision-makers believe that IT
modernization is crucial to addressing
the emerging requirements of the
On the upside, those surveyed also
indicated that by modernizing their IT
infrastructures they expect to deliver
real business results, such as boosting
annual revenue by 14%, while at the
same time reducing business operating
costs by 13%1
. For many, this sounds
like a winning strategy but what does it
mean to adopt cloud native
approaches, and how does it impact
Today, IT leaders address the PC lifecycle across a continuum from control to transformation. Control is geared to optimization, while transformation focuses on the business impact of technology. Though the two approaches differ, they are not in opposition. They strive for the same goals and face similar challenges. As IT leaders provide their workforce with the tools to carry out the corporate mission, they should develop a PC lifecycle strategy that encompasses the key organizational needs of systems management, end-user productivity, business innovation and data-centric security. Read this Dell whitepaper to learn more about the findings of a recent Forrester Consulting study, “Digital Transformers Innovate, Digital Controllers Optimize”. This paper will help clarify the PC lifecycle continuum, from the basics of control to the advanced levels of transformation, so you will be better equipped to determine the needs of your organization on that spectrum.
Published By: Zendesk
Published Date: Jan 03, 2019
To successfully meet customer demands for more immediate, personalized attention, companies are leveraging new technologies that go beyond traditional voice and email. By implementing such channels as live chat, social media, mobile apps, SMS/text messages, self-help solutions, and more, companies can now be ready wherever and however the customer wants.
The following report, sponsored by Zendesk, is based on an online survey of 1,044 U.S. consumers who have received online or phone customer service. The research goal was to better understand present customer expectations and to quantify the impact of customer service on business results. Questions were asked about past experiences with customer service, as well as preferences and opinions. Certain questions were repeated from a similar 2013 survey to enable trend analysis.
Published By: Zendesk
Published Date: Jan 03, 2019
Upgrades, upgrades, upgrades. Everyone is making them and so you ask yourself: Should your business upgrade systems, too? It seems like there’s always a newer version or better software out there. Yet while implementing new and improved systems can help your business scale and save your company money, it’s important to know whether new software is worth the transition.
Zendesk recently commissioned Forrester Consulting to conduct a study that evaluated the financial impact of Zendesk on organizations. Forrester interviewed five customers and conducted a financial analysis. In this study, Forrester lays out the benefits and costs of Zendesk’s family of customer service products, with the analysis pointing to benefits of more than $3.8 million.
We are renegades and realists who blend strategy,
technology and creativity to tackle every client
challenge. We imagine the businesses that will shape
tomorrow’s world and help our clients make them real.
We uncover insights from data that others can’t see
and deliver progressive ideas through the use of IBM
Design Thinking. We ground every strategy with a
focus on delivering the ultimate experience – for
customers, for employees, for shareholders.
Everything we do drives measurable impact at scale.
For more information, visit ibm.com/ibmix
Published By: Okta APAC
Published Date: Dec 19, 2018
Multifactor authentication (MFA) is a critical security requirement for every organization, regardless of size and industry. But not every MFA solution is created equal. Your investment in MFA should be well-thought-out. Not only does your chosen MFA solution need to meet the requirements you have today, but it needs to enable and secure the future growth and evolution of your business. This evaluation guide will help you understand the key factors you need to consider when investing in MFA.
Your MFA choice determines how well you can protect access to all your internal resources, as well as your ability to provide frictionless experiences for your internal employees and external customers. Your MFA choice also impacts your ability to grow your business and take advantage of emerging technologies and future innovations. As part of Okta’s identity-led security framework, Okta Adaptive MFA delivers on the key considerations that need to be part of your search for a solution that meets a
Today, when you make decisions about information technology (IT) security priorities, you must often strike a careful balance between business risk, impact, and likelihood of incidents, and the costs of prevention or cleanup. Historically, the most well-understood variable in this equation was the methods that hackers used to disrupt or invade the system.
In Q4, 2009, ENTERPRISE MANAGEMENT ASSOCIATES (EMA) analysts worked with ASG to research how executives in IT and within the lines of business use dashboards to gain holistic insights into IT services as they impact business outcomes.
As a broker, your customers look to you to provide guidance, education and cost savings in a world filled with ever-changing regulations and skyrocketing costs. See where Houston businesses find the most value in their brokers and what new options exist to help contain costs.
• Learn where Houston businesses see brokers adding value
• See the impact carrier satisfaction has on changing carriers
• Read about new cost-containing options to help your clients
Houston businesses are as unique as Houston itself. But not every business looks at healthcare the same. See what other Houston businesses are choosing to offer their employees, how satisfied they are with their choices, and what other cost-reducing options are available.
• Learn what % of employees live in Houston, and how that impacts health care costs
• See how happy businesses are with current carriers and what that means at renewal time
• Find out what alternative options smart businesses are looking at
Culture has become one of the most important business topics of 2016. CEOs and HR leaders now recognize that culture drives people's behavior, innovation, and customer service: 82 percent of survey respondents believe that "culture is a potential competitive advantage." Knowing that leadership behavior and reward systems directly impact organizational performance, customer service, employee engagement, and retention, leading companies are using data and behavioral information to manage and influence their culture.
In this paper, Stratecast discusses the technologies that are disrupting how business is conducted— and how they impact and are impacted by your data center infrastructure. We define the ideal IT environment, and present ways to achieve it with flexible, composable infrastructure.