Published By: Skillsoft
Published Date: Sep 25, 2013
The USO is a nonprofit, congressionally chartered, private organization that supports America's troops and their families around the world. They turned to Skillsoft to build USO University for their employees, an effective solution to solve the organization's global learning, onboarding and compliance challenges. And, they achieved jaw-dropping results and ROI in just their first 6 months.
Published By: Skillsoft
Published Date: Sep 25, 2013
Carrington Holding Company, LLC needed to implement a compliance and business training solution to reach more than 1,800 associates nationwide. Carrington's aggressive growth model required a much more scalable training solution than a traditional classroom-training model. Additionally, Carrington needed to onboard new employees with effective, consistent and engaging training. Learn how they succeeded in proving the value of elearning through rapid implementation, staff participation and measurable cost savings over classroom training.
The nonprofit International Center for Research on Women needed a way to provide better service without adding headcount. In this case study, learn how they used SuccessFactors to automate performance management processes and maintain their global reach.
Published By: Skillsoft
Published Date: Sep 30, 2013
Brocade needed to ensure all employees were in compliance with the corporate code of conduct and other policies. With thousands of employees renewing their code of conduct certification annually and many renewing sales certifications quarterly, a manual process wasn’t sustainable. See how Brocade partnered with Skillsoft and developed an elearning program that effectively tracks compliance and automates course reminders for employees.
The key to chemical and safety data sheet (SDS) compliance is not just having the right document, but also having the right chemical inventory. Knowing the what, when and where of chemical inventory across numerous facilities and thousands of chemicals can be daunting. The good news is that innovation in mobile technology is making that compliance challenge easier, resulting in more efficient and reliable OSHA HazCom compliance throughout multiple facilities.
In this case study from SafeTec Compliance Systems, an HSI company, learn how Cayuga Health System worked with SafeTec to streamline its chemical inventory process, which resulted in a more accurate chemical inventory, cost-effective HazCom compliance and peace of mind.
Published By: Salsify
Published Date: Mar 15, 2019
Read this case study to learn how the makers of Duck® Tape leverage product experience management to increase efficiency and grow market share.
“You need to both be able to create, generate, and optimize great content, and then deliver it to your customers in an efficient and effective way. And that's what I feel like Salsify has done for us - it’s given us that simple point of truth, the ability to manage and measure it, optimize it, and iterate.” - Scott Sommers, Director of Ecommerce Strategy
With a wide range of globally recognized brands like Duck®, FrogTape® and Shurtape® brands, ShurTech needed to develop a more streamlined approach to the ecommerce presence that empowered his team to continually optimize and deliver impactful content to key retail channels like Amazon, Walmart and Essendant.
Learn more about the step-by-step approach the ShurTech team took to:
Build and maintain a centralized, consistent and accessible source of production information to arm all divisions
Read this Microsoft case study about how Microsoft's Consumer Support Services - with its global network of support centers and thousands of agents - used digital motivation to drive agent performance and learning.
Microsoft wanted new ways to recognize and reward agents while increasing their productivity. The
focus was to change behaviors, develop skills, encourage sales, and drive outcomes.
Microsoft identi?ed gami?cation as a solution to these needs. The company believed it could be more successful at encouraging and recognizing agents for positive outcomes through each customer interaction. Read the case study to learn how Microsoft:
Increased productivity through gamification
Drove agent performance with rewards, to change behaviors and business outcomes
Improved agent knowledge and ability to apply the new information learned.
Comdata Group is one of the world's largest business process outsourcing (BPO) providers. It operates hundreds of call-centers around the globe, with tens of thousands of employees offering, a variety of services, including sales and customer service.
In a competitive BPO market, Comdata was looking for ways to increase the productivity and efficiency of its agents. It looked for a unified solution that would successfully engage employees, drive higher accountability and better focus them on their performance.
Using Gameffective's platform, Comdata deployed gamified, real-time performance management. This process provides employees with the ability and motivation to self-track their performance against goals and benchmarks, and offers just-in-time coaching based on their needs. The results were impressive: 12% increase in sales per hour, and significant reductions in both new-hire learning curves and in ongoing training time.
Read the case study to learn how Comdata:
In 2017, Arriva’s UK operations underwent a major IT transformation project to centralize its IT department and 13-strong service desk team.
Arriva launched an RFP to find a single solution that could replace its disparate tools and fully unite the separate IT services departments. Three vendors were involved in the tender, but Alan found that Cherwell immediately stood out as the right choice and chose its IT Service Management solution.
When Bloomberg Television opened its state-of-the-art broadcast facility in the
company’s new European Headquarters in London last year, network engineers from
the company’s IT infrastructure team collaborated with Apstra to successfully pilot its
technology in order to gain visibility across and more effectively manage the network
fabric supporting the building’s media production systems.
This is a case study which shows how Voorhees College implemented a revolutionary communications solution based around a service-orientated Unified Communications architecture from NEC to provide students, faculty and staff in five locations with software-based voice and desktop communications tools to achieve a 40 percent savings over its previous traditional telephony solution.
The Business Case for Data Protection, conducted by Ponemon Institute and sponsored by Ounce Labs, is the first study to determine what senior executives think about the value proposition of corporate data protection efforts within their organizations. In times of shrinking budgets, it is important for those individuals charged with managing a data protection program to understand how key decision makers in organizations perceive the importance of safeguarding sensitive and confidential information.
Published By: Cotendo
Published Date: Sep 01, 2010
The company needed a different CDN and website acceleration solution to provide its users with the level of responsiveness to changing stock market conditions that they depend on - and that Seeking Alpha demanded of itself.
To improve safety and mobility across its 5,600km road network, the City of Toronto forged a partnered with HERE Technologies for the provision of traffic, incident, and historical traffic data.
Access to this data allows the city authority to see exactly what’s happening on its roads and more easily and affectively run studies on improvement projects.
This case study details how HERE Technologies enabled the City of Toronto’s transportation team to:
Work smarter with comprehensive network coverage and accurate data to aid analysis
Examine the impact of city projects without significant forward planning or expenditure
Ensure travel volume models used to drive decision making are calibrated to represent real-world truths
99tests offers a cloud-based, crowd-sourced testing platform where users can be anywhere in the world. Providing secure, simple, and convenient remote access was a key challenge.
Read the case study to see how the Akamai helped 99tests provide simple, secure access to their application.
BitSight relied on a key piece of software for business. As the number of software users grew, the complexity of deploying, managing, and maintaining a VPN infrastructure became a big, ongoing headache for IT.
Read the case study to see how Akamai helped BitSight solve their access issues.
Published By: Cisco EMEA
Published Date: Nov 19, 2018
Want to know how you can accelerate multicloud IT with hyperconverged infrastructure?
Then download this video today and hear from a Cisco Consulting Systems Engineer as he gives an expert talk on Hyperconvergence and Multicloud and what strategies can be adopted by your company.
We also hear a case study from Avit Group on how they have successfully adopted Cisco solutions to power their business.
Download today to hear more!
In his time as Director of E-Commerce at Linen Chest, Riaz Faride was faced with a challenge right out of the gate. He found himself responsible for a site that had page load times ranging anywhere from 6 to 30 seconds. Linen Chest’s site was heavy, images were hosted on the origin, and code was never refactored and needed to be optimized. Riaz knew he needed to make some changes, and fast.