Published By: Globoforce
Published Date: Nov 06, 2013
Employee turnover is expensive and can be catastrophic to morale and customer service quality. No one wants to see their top talent walk out the door. But how can you keep retention high at your company? We’ve put together a white paper with some stats and advice to help you increase your employee retention rates and keep employees (and customers) satisfied.
Published By: Achievers
Published Date: Jun 26, 2014
The Ultimate Guide to Employee Recognition will challenge conventional thinking and help you become more future focused, so you can respond to the needs of today’s workforce and lead the way to employee success. You’ll learn to create a meaningful strategy from start to finish that yields higher levels of retention, higher customer satisfaction, exceptional employee engagement and alignment, and an unmatched culture of recognition and success.
Overlooked Insights In Employee Engagement
Do you know what your employees really want from your organization?
You can, and it pays to find out. But you may have to look beyond survey results (although we highly recommend them) to find out what really drives employee engagement.
The return on increased engagement is solid. A 2016 Gallup study shows that companies in the top quartile for
employee engagement outperform their competitors in the lowest quartile in many categories, including:
• 10% higher customer ratings
• 21% higher profitability
• 20% higher productivity
• 24%-59% lower turnover
• 41% lower absenteeism
• 40% fewer quality defects
The list goes on. Learning what motivates your workforce is a necessary (and profitable) part of your business.
This white paper will help you:
• understand and explore the importance of employee engagement
• drive employee retention and satisfaction
Read on to learn more about what employees want.
Published By: Skillsoft
Published Date: Sep 25, 2013
Employee training is often seen as a luxury, especially if the workforce is being streamlined to cut costs. But a lack of investment in employee training in order to save costs can have the opposite effect. A well-trained workforce can improve business productivity and efficiency, drive innovation and development and vastly alter a customer’s perception of the business. We’ve identified the seven deadly skills that every modern employee should have in their skill set. This
paper highlights those general soft skills that are vitally important for the prosperous, innovative and efficient business.
Published By: Skillsoft
Published Date: Oct 01, 2013
Learning is critical to enabling business strategy, from onboarding new hires to developing future leaders, to educating channel partners and customers. This study, based on responses collected from 185 organizations between July and September 2013, looks at how organizations connect learning to business priorities, create development programs that impact every stage of the employee lifecycle and utilize technology to support learning initiatives. It also examines the business impact of building learning capability and running effective learning programs. Research conducted by Aberdeen Group and brought to you thanks to Skillsoft.
Published By: BambooHR
Published Date: Apr 04, 2018
7 Powerful Retention Strategies for SMBs
If businesses are to thrive in today’s economy, then ?nding and re-taining quali?ed employees must be a top priority. Frequent turnover can damage a company’s productivity, negatively affect employee morale, increase costs, and damage overall organizational perfor-mance. Conversely, retaining skilled workers who are committed to the company’s success, who feel a sense of ownership and satisfac-tion with their jobs, and who contribute the exceptional effort that delights customers, creates true competitive advantages. Those powerful payoffs make employee retention a compelling imperative for the leaders of small and medium?sized businesses.
This paper provides actual savings experienced by Kronos customers and details many key performance metrics and guidance to help HR executives make the right investment decisions to more effectively manage their workforce.
Virtual learning solutions ensure that your employees, customers, and partners have instant access to the training and resources they need to be successful. Now you can deliver highly interactive learning environments that can be accessed anywhere, anytime, from any device. Explore the benefits of implementing a virtual learning solution with the Virtual Learning for Dummies eBook.
Learn why so many rely on SuccessFactors cloud-based business execution software. Explore case studies demonstrating the real business results that come from employing SuccessFactors' innovative solutions and best-practice insights.
Is your workforce engaged?
In a recent Gallup poll of US employees, only 32% reported being engaged — 35% of female employees and just 29% of male employees.
As you know, engagement is vital to the future of your workforce…and the higher employee engagement, the higher the:
• Customer retention
• Earnings per share (EPS)
Download our free infographic to get the latest tips and tactics from a PRO, and improve your employee’s engagement, today!
In this uncertain economy, it is often difficult to predict customer demand and keep pace with organizational change. To meet uncertain business demands, organizations need to be able to quickly reconfigure their workforces.
Six times a year, the HR Daily Advisor® research team conducts detailed research into pressing contemporary human resources (HR) challenges to highlight best practices and common policies and procedures. We access our exclusive database of more than 250,000 active HR practitioners to find out how HR managers are handling challenges in the real world.
Dear HR Practitioner,
You know that a Learning Management System (LMS) can bring value to your organization, but how do you make the business case to those outside of HR?
This is one of the most common hurdles that we hear at Halogen Software from our customers, so we thought it would make for a very interesting survey topic. Like you, we wanted to know how organizations are making their decisions around HR technology for learning, including:
• What role HR plays in the selection of the LMS,
• Which LMS features are most important,
• How organizations calculate the ROI of their LMS, and
• Whether learning content is created in-house
Beat your hidden hiring biases
Start building a better, more diverse workforce with data-driven hiring
Diversity: from good thing to must-have
The US population is changing. And it’s in every employer’s interests to ensure their own workforce reflects that change.
Not just because a more diverse workforce will help you connect more effectively with your increasingly diverse customers, students or patients, but also because there’s strong evidence to suggest organizations with greater diversity financially outperform their peers.
Achieving that diversity – and realizing its benefits – means reaching the widest possible range of candidates.
Want to learn more?
Published By: DocuSign
Published Date: Sep 22, 2017
Watch this quick video to see how DocuSign for HR can help you sign and send documents quickly and efficiently so you can get back to recruiting and retaining top talent for your organization. You will hear about the top HR pain points and key stories on how customers reached success with DocuSign.
Published By: Workday
Published Date: Sep 30, 2019
HR can do more for your organization than just day-to-day tasks. In fact, many of your peers are using HR to achieve growth goals and other business objectives.
See how technology can help you break out of administrative silos, and hear from Workday customers that made HR a more strategic partner for the business.
Read the eBook to learn more.
Companies today understand there are significant business benefits to modernizing and automating their IT processes. By doing so, they can improve operational efficiencies, boost productivity and agility, reduce costs and — with the resultant savings — invest in new initiatives and innovations to become even more competitive.
But how do you go about transforming IT infrastructure and operations, and how do you measure progress? After all, efforts to harness IT transformation as an engine to drive business transformation have been underway for years and will continue into the foreseeable future.
Fortunately, a ready source of detailed IT transformation insights exists. For nearly a decade, Dell EMC and VMware have helped CIOs define and prioritize the steps needed to transform their IT organizations as part of a series of IT Transformation Workshops with their customers
You’ve heard the stories: a large Internet company exposing all three billion of its customer accounts; a major hotel chain compromising five hundred million customer records; and one of the big-three credit reporting agencies exposing more than 143 million records, leading to a 25 percent loss in value and a $439 million hit. At the time, all of these companies had security mechanisms in place. They had trained professionals on the job. They had invested heavily in protection. But the reality is that no amount of investment in preventative technologies can fully eliminate the threat of savvy attackers, malicious insiders, or inadvertent victims of phishing. Breaches are rising, and so are their cost. In 2018, the average cost of a data breach rose 6.4 percent to $3.86 million, and the cost of a “mega breach,” those defined as losing 1 million to 50 million records, carried especially punishing price tags between $40 million and $350 million.2 Despite increasing investment in security
Digital transformation, through innovative customer experiences, is shaping the way organizations compete. Yet beyond introducing new technologies, winning businesses are vying for the best talent, leading to a rise in improving the digital employee experience, according to a new global survey.
Published By: Kustomer
Published Date: Aug 27, 2019
One of Away’s core values is being “customer-obsessed”. But Away’s customer service agents had to constantly switch between systems to get the information they needed. Learn how Kustomer enabled them to deliver best-in-class customer experience, in real time.
Published By: Kustomer
Published Date: Aug 27, 2019
The modern-day customer expects their needs to be met immediately, no matter the channel. Drive meaningful customer relationships, increase revenue streams and improve operational performance, with omnichannel support.
Published By: Kustomer
Published Date: Sep 13, 2019
To succeed in this new era of customer service, retailers must figure out how to personalize the way they connect with customers. Find out why personalizing your support strategy is crucial for your business — and how to do it.